Shipping Policy
At Oud D'Parfum, we are committed to delivering your order quickly, safely, and with the highest level of care.
Order Processing
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Orders are processed within 1–2 business days after payment has been confirmed.
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Orders placed on weekends or holidays will be processed on the next business day.
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Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping
We currently ship throughout the United States.
Shipping times vary depending on the destination and shipping method selected at checkout. Estimated delivery times are:
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Standard Shipping: 3–7 business days
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Expedited Shipping (when available): 1–3 business days
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Costs
Shipping rates are calculated at checkout based on your location and the selected shipping method.
Free shipping promotions may be offered during special events or on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment's progress.
Shipping Address
Please ensure that your shipping address is complete and accurate before placing your order.
Oud D'Parfum is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.
Lost, Delayed, or Damaged Packages
If your package is lost, significantly delayed, or arrives damaged, please contact us as soon as possible.
Email: oudparfumlux@gmail.com
Customer Service: (213) 554-7713
We will work with the shipping carrier to help resolve the issue as quickly as possible.
Signature Requirement
For selected high-value orders, a signature upon delivery may be required to ensure secure receipt.
Contact Us
If you have any questions regarding shipping, please contact us:
Oud D'Parfum
Email: oudparfumlux@gmail.com
Customer Service: (213) 554-7713
