Shipping policy
Shipping Policy
Shipping Information
At Oud D'Parfum, we are committed to delivering your authentic luxury fragrances safely and efficiently. Every order is carefully packaged to ensure it arrives in excellent condition.
Order Processing
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Orders are processed within 1–2 business days after payment is successfully received.
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Orders placed on weekends or holidays will be processed on the next business day.
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You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Time
Estimated delivery times within the United States:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days (when available)
Delivery times are estimates and may vary due to weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and the shipping method selected.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package throughout the delivery process.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order. Oud D'Parfum is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package is lost, arrives damaged, or appears to have been tampered with, please contact our Customer Service team within 48 hours of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding your shipment, our Customer Service team is happy to assist you.
Customer Service: +1 (213) 554-7713
Email: oudparfumlux@gmail.com
Thank you for shopping with Oud D'Parfum — Where Luxury Meets Fragrance.